Get the emotion behind a conversation with IBM Watson
At the end of this article you should be able to: Access the IBM Watson Tone Analysis API. Find the emotional tone behind a sentence. Find the emotional Tone with messages in a chat conversation. IBM Watson is a PAAS that is used to develop, deploy and scale AI-powered applications. Today we are going to use Watson to analyse the tone of sentences. Before we begin I will give a simple background on tone analysis Above is a picture showing a computer classifying human emotions In simple words, Tone Analysis involves the use of AI to detect seven distinct conversational tones. The seven conversational tones include; frustration, impoliteness, sadness, sympathy, politeness, satisfaction and excitement. To get a more in-depth understanding of tone analysis, click here Tone Analysis is not Sentiment Analysis People usually mistake tone analysis for sentiment analysis but in reality, they are subtly different concepts. Sentiment analysis tools are typically used to de...